Last Updated: 21 October, 2020

This privacy policy will explain your data protection rights when we collect data from you when you use our website.

1. Consent

Use of the website determines that you have agreed to the terms of this policy and the terms and conditions of service. In doing so, you are granting consent for the storage of your data.

2. Privacy by Design

• 2.1 Harmony Paints works with a Privacy by Design policy across all accounts. Harmony Paints takes into account the state of the art, the cost of implementation and the nature, scope, context and purposes of processing your data as well as the risks of varying likelihood and severity of your rights and freedoms by the processing of your data.
• 2.2 Harmony Paints determines the means for processing and at the time of the processing itself, implements appropriate technical and organisational measures, such as pseudonymisation, which are designed to implement data-protection principles, such as data minimisation, in an effective manner and to integrate the necessary safeguards into the processing in order to protect your rights.
• 2.3 Harmony Paints has implemented appropriate technical and organisational measures for ensuring that, by default, only personal data which are necessary for each specific purpose of the processing are processed. This obligation applies to the amount of personal data collected, the extent of its processing, the period of its storage and its accessibility. In particular, such measures have ensured that, by default, personal data is not made accessible without the individual’s permission.

3. What data do we collect?

Harmony Paints collects the following data:
Personal identification information: Name; Email address; Phone number; Address; Order history; Payment history

4. How do we collect your data?

You directly provide Harmony Paints with most of the data we collect. We collect data and process data when you: Purchase any of our products; Voluntarily complete a customer survey or provide feedback on our website or email communications; Use or view our website via your browser's cookies.

Harmony Paints does not receive any data indirectly from any sources.

5. How will we use your data?

• 5.1 Harmony Paints collects your data so that we can: Process your order; Manage your account; Email you with special offers on other products and services we think you might like.
• 5.2 Only if you agree in advance may Harmony Paints share your data with our partner companies so that they may offer you their products and services. In this instance, you will receive an email communication inviting your enrolment. At this time, Harmony Paints does not have partner or affiliate partnership arrangements with any other companies.
• 5.3 When Harmony Paints processes your payment, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

6. Where do we store your data?

Harmony Paints harnesses the security and hosting capabilities of the TX Data Center in Houston and the UT data center in Provo – through the Hosting Company “HostGator”. HostGator has been GDPR compliant since May 25th 2018. For more information about Hostgator, visit: https://www.hostgator.com/

7. What are your data protection rights?

Harmony Paints would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

The right to access: You have the right to access your data. By logging into your account, you are able to view all your personal data stored – for example, your photo, profile video, name, email address. You also have the right to request Harmony Paints for copies of your personal data. We may charge you a small fee for this service.

The right to rectification: You have the right to request that Harmony Paints correct any information you believe is inaccurate. You also have the right to request Harmony Paints to complete information you believe is incomplete.

The right to erasure: You have the right to be forgotten and your data erased. By logging into your account, you are able to delete your personal data permanently. You also have the right to request that Harmony Paints erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that Harmony Paints restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to Harmony Paints's processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that Harmony Paints transfer the data that we have collected to another organisation, or directly to you, under certain conditions. Additionally, some data, such as profiles, may be reproduced in PDF format and used elsewhere in other environments.

8. How to make a request

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

EMAIL
info@harmonypaints.co.uk
Subject: Privacy Compliance

MAIL TO
Attention: Privacy Compliance Office
Harmony Paints
192 Wellingborough Road
Rushden
Northants
NN10 9SX

9. Marketing

Harmony Paints would like to send you information about its other products and services that we think you might like, as well as those of our partner companies (when we have them). If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Harmony Paints from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click “unsubscribe” at the bottom of any marketing email you’ve received.

10. Cookie Policy

Harmony Paints believes in being clear and open about how we collect and use data related to you. This Cookie Policy applies to any Company product or service that links to this policy or incorporates it by reference. We use cookies and similar technologies to collect and use data as part of our Services as defined in our Privacy Policy and which includes our sites, communications, mobile applications and off-site Services, such as our ad services, plugins or tags. In the spirit of transparency, this policy provides detailed information about how and when we use these technologies.

Harmony Paints uses four primary cookie technologies: Cookies; Pixels; Local storage; Other tracking technologies.

By continuing to visit or use our Services, you are agreeing to the use of cookies and similar technologies for the purposes described in this policy.

10.1 What are cookies?

A cookie is a small text file placed onto your device that enables the Platform and website’s features and functionality. Any browser visiting our sites may receive cookies from us or cookies from third parties such as our customers, partners or service providers. Harmony Paints or third parties may also place cookies in your browser when you visit non-CoCo sites that display ads, or host our plugins or tags.

10.2 What types of cookies do you use?

• • 10.2.1 Harmony Paints uses two types of cookie: persistent cookies and session cookies. A persistent cookie may help us recognise you as an existing user, so it’s easier to return to the Platform or website or to interact with our Services without signing in again. A persistent cookie stays in your browser and will be read by the Platform or website when you return to one of our sites or a partner site that uses our Services. Session cookies last only as long as the session, usually the current visit to a website or a browser session; they support your use and navigation of the Platform or website.
  • 10.2.2 What are Pixels? A pixel is a tiny image that may be found within web pages and emails, requiring a call, which provides device and visit information, to our servers in order for the pixel to be rendered in those web pages and emails. We use pixels to learn more about your interactions with email content or web content, such as whether you interacted with ads or posts. Pixels can also enable us and third parties to place cookies on your browser.
  • 10.2.3 Local storage enables a website or application to store information locally on your device(s). Local storage may be used to improve your user experience, for example, by enabling features, remembering your preferences and speeding up site functionality.
  • 10.2.4 We also use other tracking technologies, such as mobile advertising IDs and tags for similar purposes as described in this Cookie Policy. References to similar technologies in this policy includes pixels, local storage, and other tracking technologies.

10.3. What do we use these technologies for?

• 10.3.1 Authentication: We use cookies and similar technologies to recognise you when you visit the Platform and website(s). If you’re signed into the Platform, these technologies help us show you the right information and personalise your experience in line with your settings. For example, cookies enable the Platform to identify you and verify your account.
• 10.3.2 Security: We use cookies and similar technologies to make your interactions with the Platform and website(s) faster and more secure. For example, we use cookies to enable and support our security features, keep your account safe and to help us detect malicious activity and violations of our Terms of Service policy.
• 10.3.3 Preference, features and services: We use cookies and similar technologies to enable the functionality of the website(s), such as helping you to fill in forms on the Platform more easily and providing you with features, insights and customised content in conjunction with our plugins. We also use these technologies to remember information about your browser and your preferences. For example, cookies can tell us which language you prefer and what your communications preferences are. We may also use local storage to speed up site functionality.
• 10.3.4 Customised content: We use cookies and similar technologies to customise your experience on the website(s). For example, we may use cookies to remember previous searches so that when you return to our services, we can offer additional information that relates to your previous search. Plugins on and off the website: We use cookies and similar technologies to enable the website plugins both on and off the Harmony Paints website. For example, our plugins may be found on Harmony Paints or third-party websites, such as the sites of our customers and partners. Our plugins use cookies and other technologies to provide analytics and recognise you on Harmony Paints and third-party sites. If you interact with a plugin, the plugin will use cookies to identify you and initiate your request to apply.
• 10.3.5 Advertising: Cookies and similar technologies help Harmony Paints show relevant advertising to you more effectively, both on and off the Platform and website/s and to measure the performance of such ads. We use these technologies to learn whether content has been shown to you or whether someone who was presented with an ad later came back and took an action (e.g., downloaded a white paper or made a purchase) on another site. Similarly, our partners or service providers may use these technologies to determine whether we’ve shown an ad or a post and how it performed or provide us with information about how you interact with ads. We may also work with our customers and partners to show you an ad on or off the Platform, such as after you’ve visited a customer’s or partner’s site or application. These technologies help us to provide aggregated information to our customers and partners.
• 10.3.6 Performance, analytics and research: Cookies and similar technologies help us learn more about how well the Platform, website(s) and plugins perform in different locations. We or our service providers use these technologies to understand, improve, and research products, features and services, including as you navigate through our sites or when you access the Platform and website(s) from other sites, applications or devices. We, or our service providers, use these technologies to determine and measure the performance of ads or posts on and off the Platform and to learn whether you have interacted with our websites, content or emails and provide analytics based on those interactions.
• 10.3.7 We also use these technologies to provide aggregated information to our customers and partners as part of their agreements with Harmony Paints.
• 10.3.8 If you are a user of the Platform but logged out of your account on a browser, Harmony Paints may still continue to log your interaction with our services on that browser for up to 30 days in order to generate usage analytics for the Platform and website(s). We may share these analytics in aggregate form with our customers.

11. Privacy policies of other websites

Paints would like to send you information about its other products and services that we think you might like, as well as those of our partner companies (when we have them). If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Harmony Paints from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click “unsubscribe” at the bottom of any marketing email you’ve received.Harmony Paints website may contain links to other websites. Our privacy policy applies only to our Platform and our website(s), so if you click on a link to another website, you should make yourself familiar with their privacy policy.

12. Changes to our privacy policy

Harmony Paints keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31 July, 2020.

13. How to contact us

If you have any questions about Our Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

EMAIL
info@harmonypaints.co.uk
Subject: Privacy Compliance

MAIL TO
Attention: Privacy Compliance Office
Harmony Paints
192 Wellingborough Road
Rushden
Northants
NN10 9SX

14. How to contact the appropriate authority

If you have attempted to contact us and believe we have not addressed your concern in a satisfactory manner, you may wish to report a complaint. You may contact the Information Commissioner's Office via their website: https://ico.org.uk